WOW! memberikan persyaratan, ketentuan dan spesifikasi pekerjaan sebagai Broadband Technician - Detroit Metro yang akan ditempatkan di Metro, Lampung.

Dibawah ini rincian lengkap persyaratan, spesifikasi lowongan pekerjaan, jadual wawancara dan alamat serta kontak (email / nomor telepon) perusahaan WOW!. Untuk mengirimkan lamaran, klik pada tombol 'Kirim Lamaran Sekarang' dibawah.

Spesifikasi dan Persyaratan Pelamar Pekerjaan WOW!

Install and repair broadband communications system in compliance with company technical standards from consumer service to exterior tap locations

Duties and Responsibilities:
Essential duties and responsibilities include but are not limited to those listed below:

Perform new connects, reconnects, disconnects, upgrades, downgrades and change-of-service

Install and relocate outlets

Install or remove converters and cable modems

Install interior and exterior wiring

Connect peripheral equipment

Train customers on proper use of equipment

Monitor, repair and record system, drop, and in-house leakage

Assure proper signal levels and picture quality

Identify causes of picture and/or signal degradation

Troubleshoot from consumer device to tap

Troubleshoot, repair and replace components from tap to consumer device

Assure system security by terminating unused ports and tag drops and locking pedestals

Take voltage measurements

Understand/apply FCC and NESC technical standards

Identify and report all incidents of noncompliance (FCC, NESC, OSHA and WOW standards)

Provide superior customer service

Complete all tasks to WideOpenWest quality standards

Maintain professional appearance and behavior at all times

Maintain excellent attendance

Responsible for motor vehicle per company policy including equipment & tool inventory, vehicle security and vehicle maintenance

Replaces defective/damaged tap plates and installs new taps.

Troubleshoots/repairs problems between customer equipment and the RF of the optical node.

Tests, maintains, splices, repairs and replaces coax cable.

Installs rigid and semi-rigid coax cable (underground and aerial).

Troubleshoots/repairs problems with RF, AC, DC portion of forward and reverse plant for transmission levels, signal losses and other interference.

Performs routine balancing, aligning and adjustment of components and equipment used to amplify and process signals from output of the node.

Performs underground and aerial construction duties associated with CATV operations.

Tests coax cable using signal level meters, volt-OHM meters, spectrum analyzers and compares findings with documentation.

Performs network troubleshooting including ping test, trace routes and speed test.

Installs power supply and performs field engineering walkouts.

Other duties as assigned - which may include training other employees

Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Able to present technical information to a non-technical audience

Able to work independently

Able to accurately measure distances using tapes and other measuring devices

Able to use assigned test equipment including but not limited to signal level meter (SLM), leakage detector, volt OHM meter, sweep receiver, underground locator and TDR

Able to accurately maintain records, logs, reports, work orders, etc.

Able to operate office equipment, fax, copier, etc.

Able to handle escalations and time-critical issues

Able to read street maps

Able to work flexible hours as required, including evenings, weekends and on-call shifts

Must have a valid Michigan driver’s license and good driving record

Education/Experience

:

Position requires a high school diploma or equivalent. One to two years of experience in the broadband communication field preferred.

Language Ability

:

Must be able to read, write and speak English and to communicate effectively with customers and coworkers.

Must also be able to communicate effectively in writing and on the phone.

Must be able to read, analyze, and understand documents, such as operating and maintenance instructions and procedure manuals.

Math Ability

:

Basic knowledge of math is required including ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

:

Must be able to define problems, collect data, establish facts, and draw valid conclusions.

Must be able to work with several abstract and concrete variables.

Computer Skills

:

Basic computer skills are preferred, including internet and e-mail.

Supervisory Responsibilities

:

None

Physical Demands/Working Conditions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Ability to work while standing most of the time

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Ability to walk or work over all types of terrain, in all types of weather

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Ability to carry tools and equipment

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Ability to work in tight spaces while bending, twisting and reaching

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Ability to carry, climb and operate extension ladder (approx. 28’ & 75lbs)

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Ability to differentiate between different sizes and colors of wires

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Ability to perform work in elevated places (i.e., roofs and utility poles)

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Ability to use drills, hammers, wrenches, screwdrivers and other hand tools

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Ability to work with small components

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Ability to use close vision, peripheral vision and adjust focus

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Ability to work in poorly vented areas such as attics, in extreme temperatures

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Ability to move, crawl, bend, stoop, kneel, crouch, reach, pull, push, and grasp

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Ability to lift up to 90 pounds

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Physically able to work computer equipment and test equipment

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Ability to work in environments that may contain dust, dirt, noise, insects and cleaning solutions

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Ability to work safely near power lines and electrical equipment

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Ability to drive Company vehicles in a safe manner
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